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DNA

Ejner Stutemeyer

July 17, 2021 11:00

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Hvorfor kan jeg pludselig ikke se min egene dna match? men alle andre som jeg administrer kan jeg se

Ejner Stutemeyer

5 comments

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  Geni Support Team July 21, 2021 21:45

  Hi Ejner, you have not yet added your DNA test results to Geni. This is why you do not see any DNA matches.

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  Ejner Stutemeyer July 22, 2021 07:36

  Det er vel sådan ca 2-3 år siden jeg overførte mit resultat fra FTDna til Geni og har kunde se resultatet indtil for nylig og har løbende overført min families DNA resultat samt min kones, alle disse kan jeg se men bare ikke min egen, hvorfor kan jeg ikke se min egen den er forsvundet, jeg har prøvet at overføre den på ny men det kan den ikke p.g.a fej i systemet, 

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  Geni Support Team July 22, 2021 22:30

  Our records do not show that you have linked FTDNA results to your account.

  There is currently an issue with linking FTDNA results to Geni. Once FTDNA has fixed this, we can let you know so you can link your results to your profile.

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  Ejner Stutemeyer July 23, 2021 12:34

  Jo tak det vil jeg gerne have at vide

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  Geni Support Team October 01, 2021 23:48

  Hi Ejner,

  We are pleased to announce that the integration between FamilyTreeDNA and Geni has been restored.
  
  

  We thank you for your patience and apologize for the delay in getting this feature restored. If you don't yet have your FTDNA kit linked to Geni, you may do so now by following the instructions at https://help.geni.com/hc/en-us/articles/229707687-How-do-I-link-Family-Tree-DNA-test-results-to-my-profile-