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Complaint

I have not set up a tree on Heritage.

I have not requested 'smart matches'.

Where dis you get instructions to implement these?

I have been sent a 'smart match' about someone who  is not related, and about whom I have only researched on Geni because I am engaged in an academic study of his family. 

By what leap of imagination or careless system design did you manage to link these things up?

What other screw ups are you going to inflict on me (and others)?

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