I am trying to add the date of death for my Mother but it will not let me report it. When I hit report it won't give me the option. Could you please help? My mother Ursula Matz passed away on September 14,2021
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Geni Support Team Hi Manuela, we're sorry to hear about the passing of your mother. If she has claimed her account, then please report her profile as Deceased via the Action button on her profile page. Once our customer service team receives the report, we will be able to assist with unclaiming her account.
Please see our FAQ for details: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-
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