I want to see what my account status is. When I click on Account, manage etc I am taken to the page to sign up for Geni Pro. I am very disappointed and certainly not inclined to give Geni any more money without resoliving this issue.
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Geni Support Team Hi Sue, we're sorry for your frustrations. You currently have a free Basic account. You can see it says Geni Basic below your name in the header at the top right.
In your Account Settings, if you click to view the page Geni Premium Account , then you will see an offer to upgrade because you currently do not have a Geni Premium account. If you did, you would see information regarding your Pro subscription here.
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