Geni will not review my Geni Pro subscription -- says credit card is not current, but credit card is shown as current in account settings. Can't submit a help ticket because Geni Pro has expired. Tried to submit inquiry by the provided email for Geni, but the Geni postmaster does not accept any emails.
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Geni Support Team Hi Kurt, thanks for your message. I see that we received your ticket #202926. You should hear back from our customer service team soon to assist you with renewing your Pro subscription on your account.
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