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Geni Pro subscription

Liene Balode (Zumberga)

November 02, 2026 07:03

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I would like to pay for the Pro subscription on a monthly basis, rather than once a year. Is this possible?

4 comments

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  Geni Support Team November 02, 2026 17:54

  Hi Liene, unfortunately, we do not offer monthly payments on a Geni Pro subscription.

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  Alexandra Stafford November 05, 2026 16:05

  My credit card shows a charge this past August from GENI for $163.53. What is it for? When I sign in now, it says my Geni Pro expired!

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  Geni Support Team November 05, 2026 23:33

  Hi Alexandra, it sounds like you are logged into a duplicate account. Please email us at subscriptions@geni.com and our customer service team will be able to assist you further with your subscription. 

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  Alexandra Stafford November 06, 2026 14:10

  Thank you.