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The Home page changes tab doesn't open

Mila Keski-Jylhä

March 31, 2022 17:17

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The Home page changes tab doesn't open. The Changes tab loads but doesn't open. Same problem with Google Chrome and Microsoft Edge. Other users have also reported the same issue to me. What to do?

3 comments

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  Geni Support Team April 01, 2022 16:50

  Hi Mila, are you still experiencing this issue? Can you let us know if you receive an error message?

• 0
  
  Mila Keski-Jylhä April 11, 2022 09:16

  Hello,

   

  Yes, the problem is still there.

   

  I asked a finnish facebook group if that tab works for others. I received several answers. For some users, the tab works well, but many also reported that the tab has never worked for them.

   

  The page does not report an error. The page just loads but doesn't open.

  There is apparently a bigger problem behind this that affects multiple Geni users.

  

• 0
  
  Geni Support Team April 12, 2022 00:03

  Thanks for the additional information! I've forwarded this to our engineers to investigate further.