Geni Basic limited use


I have created a Geni Basic account. When I try to access a persons profile from the search bar I get a pop-up offer for a free Geni PRO trial. I then deny this offer and get sent back to the search bar with no access to a persons profile. How is this? Why am I able to access a profile with no Geni Basic account, but with a Geni Basic account I can NOT access it?? 


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