I've been building my own family tree in Geni Basic for the past several weeks. A friend suggested using Geni Pro instead and I thought I would at least try it during the 14 day free trial. My question if I were to cancel my trial, will I still have access to my family tree under Geni Basic or does going to Pro, even under the trial, wipe out all my manually created family tree data under Basic?
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3 comments
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Geni Support Team Hi Ron, if you cancel your trial, you will still have access to the information you have added to your tree. Your account will simply revert back to a basic account and you will no longer be able to access Pro features such as Tree Matches or have full access to our search engine.
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Tommi Petter Peuhkurinen Hi, I purchased a Pro subscription last week. Can you please enlighten me what are the advantages having it? Cannot find any for now! Best regards,
Tommi
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Geni Support Team Hi Tommi, a Geni Pro subscription gives you access to additional features on Geni, such as:
- Tree Matches - matching profiles on Geni
- Full access to our search engine
- Unlimited media storage
- Priority support
You can learn more about basic and Pro subscriptions in our FAQs:
https://help.geni.com/hc/en-us/articles/229706367-What-are-the-benefits-of-a-Geni-Pro-membership-
https://help.geni.com/hc/en-us/articles/229706167-Is-Geni-free-
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