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message: too many credit cards on file

Seth Hausman

July 11, 2022 01:25

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I'm trying to sign up for Pro and keep getting a 'too many cards on file' message.  Please help.

5 comments

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  Geni Support Team July 11, 2022 21:23

  Hi Seth, we reset the credit card counter on your account. Can you please try again?

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  Tarvi Toots July 29, 2022 08:08

  Hi, I can’t make the payment, I get the following message “too many credit cards” each time. Can you please help?

   

  BR 

  Tarvi Toots
• 0
  
  Geni Support Team July 29, 2022 18:53

  Hi Tarvi, we have reset the credit card counter on your account. Can you please try again?

  If you continue to have issues upgrading your account, please email us at subscriptions@geni.com .

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  Catherine Suzanne Marie (Vititoe) Combs July 31, 2022 10:27

  My account won't let me upgrade to geni pro subscription because it keep saying too many credit card I have 75%percent off for a 14 day free trial can you just plz upgrade it for me

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  Geni Support Team August 01, 2022 22:10

  Hi Catherine, we have reset the credit card counter on your account. Please try again.

  If you continue to have any issues or have questions about your subscription, please email us at subscriptions@geni.com .