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Geni charges once than MyHeritage Charges again

David Westler

July 27, 2022 00:00

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Well, double charges, why? Should MyHeritage and Geni charge twice, no good reason, Unacceptable

2 comments

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  Job Waterreus July 27, 2022 09:45

  Could it be you have a Geni Pro and a MyHeritage Data subscription?

  Those a separate subscriptions, one giving you Pro access to all Geni features, the other to the MyHeritage data records.

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  Job Waterreus July 27, 2022 09:46

  See https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-