Hi, I have revisited my tree after many years since creating it, and within the revisions tab, it states that my account has deleted all additions to the tree despite myself never doing myself.
I am sure this is just a bug which has occured, and I hope that someone can help me resolve this, as I plan to share/edit/print my tree again.
Thanks.
Hi Brian, this does indeed appear to be a bug. We have forwarded this to our engineers to investigate the issue further. We'll let you know once we have an update.
Hi Brian, we're sorry for the delay. Your account has been restored. Can you please try logging in again?
many thanks for restoring my account, but you have changed the format which I was recording dates and information and this not exist on the new format which is a pity. But again, thanks, Brian
Brian,
Please see https://www.geni.com/account_settings/localization
You may also want to check https://www.geni.com/account_settings/name_preferences and https://www.geni.com/account_settings/notifications