I have sent many many messages requesting merges, data conflict issues to managers and curators and I get no response. Some if these messes/requests are 2 years old.
What are my options?
Jeff
Date
Votes
4 comments
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Job Waterreus There is not so much you can do if users do not respond and the profile is private and born 150 years ago or less. If those users are no longer active you can use the Actions menu on their profile to report them inactive.
If a private profile has an older birth date you can ask to have it made public (in https://www.geni.com/discussions/217559)
If you need help of a curator please ask in https://www.geni.com/discussions/245980 and use only a personal message if there are privacy problems when posting in a public discussion or you need the knowledge of a specific curator.
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Jeff Keith Prevéy You are busy this morning!
I have sent several messages to curators to unlock profiles so that the correct information can be entered and the data conflict resolved. I have also sent GENI a list of non-responsive curators. Can an active curator unlock the profile that a non responsive curator has locked?
I have reported several inactive managers and either a new manager is assigned or a manager is not found. The issue reminds the same, non-responsive to merge requests.
A question about inactive managers - why assign a new manager to a profile when that profile already has several managers assigned already?
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Job Waterreus Many profiles have only inactive managers, so assigning an extra active manager can help.
Yes a curator can unlock a profile locked by another curator. The other curator can be unavailable or even not be a Geni curator or Geni user anymore.
If you post in https://www.geni.com/discussions/245980 you can add a link to the curator profile to signal that curator there is a message asking for attention, but when no reply follows another curator may respond to help you (so you can post a message like: I messaged .... (link to curator profile) and got no response, can you help me with ... (also add link to problem profile))
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Jeff Keith Prevéy Many thanks for all the help and information. I will look thru it all.
Have a good evening, Jeff
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