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Unable to merge profiles

Srikant Tirumalai

August 19, 2022 23:49

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Hi,

There are two profiles

https://www.geni.com/people/Arvind-Anur/5549514737990036957

https://www.geni.com/people/Anur-Arvind/6000000025129616052

which are for the same person but have an incorrect relationship (listed as husband).

I am unable to merge these entries and remove the incorrect relationship. Could you help fix this?

 

Srikant

 

1 comment

• 0
  
  Geni Support Team August 22, 2022 21:23

  Hi Srikant, we fixed the incorrect relationship. The profile was connected to the tree in two ways. We see that Arvind Anur has claimed both accounts. This means that he will need to log in to his other account to complete the merge. If he needs help with this, then please have him email us directly at subscriptions@geni.com .