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I lost my family tree

Erik Sakkov

August 27, 2022 12:01

Answered

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Hi.

Years ago (more than 10 I think) I spent a lot of time building my family tree.

Now I am interested to continue with my work, but my account is empty. Can you restore my work please?

Erik Sakkov

2 comments

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  Geni Support Team August 29, 2022 16:14

  Hi Erik, it sounds like you may have a duplicate account. Please email us at subscriptions@geni.com and our customer service team will be able to further assist you.

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  Adrian Timbus, (ME) August 30, 2022 22:18

  Two hours I have been struggling to build my family tree and the CURATOR ERICA HOWTON managed to ruin my family tree!