After purchasing yearly Geni Pro with large discount for 23$ was billed twice and when canceled second payment has been downgraded to Geni Basic. Can someone explain what has happened?
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Geni Support Team Hi Mikhail, please email us at subscriptions@geni.com and our customer service team will be able to assist you.
How do I contact Geni about my subscription ?https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-
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