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Transfer account

My Chart Dorothy Ann McComb

September 18, 2022 02:29

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I've been trying to transfer my account to my daughter with no luck. How do I transfer to her when the search box says she can't be found? I added her to my tree and she signed up for an account.

2 comments

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  Job Waterreus September 18, 2022 13:55

  I'm not sure I understand the question, but please see https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

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  Geni Support Team September 19, 2022 21:44

  Hi, can you please clarify what you are trying to do? If you have added your daughter to the tree, then you simply need to add her email address to her profile to send her an invitation to join. Once she accepts the invite, she will be able to view and edit the tree. The tree is shared, so there is no need to transfer your account unless you no longer wish to remain on the site.

  You may also contact us directly regarding your account by emailing us at subscriptions@geni.com .