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Pro mode

Olga Erchikovskaya

October 29, 2022 12:23

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I paid for the pro mode (moreover, the money was debited twice), but the pro is not connected.  I ask you to correct the error and return the amount of the repeated payment.

2 comments

• 0
  
  Job Waterreus October 29, 2022 13:57

  See https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

• 0
  
  Geni Support Team October 31, 2022 21:23

  Hi Olga, it looks like our customer service team responded to your email (ticket #140606). We're sorry again for the troubles!