Removing Email Addresses

To remove an email address from a profile:

1. Click "Edit Profile" on the profile
2. Click "delete" next to the email address you wish to remove

If you don't see an edit link on the profile, you don't have permission to edit the profile. You can contact the profile manager to request that they remove the email address.

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9 Comments

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    Winnie Chan

    Hi Noah,

    I've recently added a bunch of relatives and their email addresses.  They have requested to be removed from geni and I am managing their profiles, but I am not able to delete their email addresses from the tree.

    Can you please advise on how to do this?

    Thanks.

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    Delphine Decout

    I'm in the same situation : I'm anable to delate an e-mail, nevertheless I manage this ptofile.

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    Lori Robin Stone

    I am able to add an additional email address but unable to delete the original email address that was inserted when the person was added to the tree...I manage the profile but the person themselves can't even delete the original email.  I have reported this as a bug.

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    DOMINIC(TOMY) KURISUMMOOTTIL

    The solution that Noah has given above doesn't work in my case.  I created the profiles of all my family members and still I can't take their e-mails OFF.   Pleae HELP.  Some family members don't want to receive frequent e-mails from Geni.

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    MARTIE MULDER

    This is not helpfull at all.

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    Robert Andrew Pullman

    Same for me. Has anyone gotten an answer on this very annoying issue?

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    DOMINIC(TOMY) KURISUMMOOTTIL

    Who is this Noah?  The procedure he has explained in his posting doesn't work.  There is no answer or solution from geni.  I am thinking of deleting the person on my family tree (the one who doesn't need their e-mail on it); and then add them back again without the e-mail.  Hopefully, it will work.  This is a very annoying feature.

     

    Dominic

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    Amanda

    Please note once someone has claimed their profile with their email address, only the profile owner may edit their account. Therefore, that claimed user may contact us directly for assistance.

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    Robert Andrew Pullman

    Thanks, Amanda.  I put in a help request along those lines 1-2 days ago but have not heard back yet. 

     

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