0

DELETE ALL OF MY DATA

(No Name)

January 10, 2018 14:42

Answered

Follow

I HAVE TRIED EVERY WHICH WAY BUT I CAN'T SEEM TO DELETE MY DATA ... I CAN CLOSE MY ACCOUNT, BUT I DO NOT WANT MY DATA FLOATING AROUND CYBERSPACE. PLEASE DELETE ALL OF MY DATA FROM YOUR SERVERS. SURELY IT MUST BE ILLEGAL FOR YOU TO REFUSE TO DO SO. DELETE MY TREE AND EVERYTHING IN IT INCLUDING IMAGES. THANK YOU.

2 comments

• 
  Geni Team January 25, 2018 23:16 Official comment

  Your tree has several family members who have also claimed their accounts. Since the tree is shared with others, you will be unable to delete the entire tree. However, you do have the ability to delete your personal information on the site and close your account.

  That said, we can also help you remove your information. Per your request, we have unclaimed your account and deleted your profile.

• 0
  
  Bjørn P. Brox January 10, 2018 14:59

  When you close your account you will as part of the procedure be asked what to do with your data, - and that depends if you are sharing your tree with others or not.
  
  If you are the only user in your tree everything will be deleted automatically.
  
  As with all sites with a login: You find your account setting (and option to close your account) by clicking your own name in the upper right corner of the Geni window.