For the last three weeks accessing records on my tree has been like playing a video game: I move the cursor and just before I reach the record the screen goes totally yellow, or bright blue or, occasionally, hot pink, or the font enlarges to something like 2,000, or all the records distort. This routinely occurrs every single time I access the tree and try and edit a record. It usually takes 4 or 5 tries before I can finally access it. My computer functions fine other than on this program. I am at my wits' end.
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3 comments
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Jeff, Geni Curator That's definitely something on your computer, likely Adobe Flash. I'd suggest reinstalling. https://helpx.adobe.com/flash-player.html
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Clarence Sherrod I have people are with the wrong spouse geni.com will not let put with the correct spouse. Clarence Sherrod
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Jeff, Geni Curator Clarence, can you share a link to the profile and describe the error or problem? I can try to help disconnect an incorrect spouse or review the profile.
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