0

Font too large on family tree.

William Ervin Turner, III

December 16, 2020 12:44

Answered

Follow

I used the gear icon and tried both options.  It was no help.  Names are almost unreadable.

 

Rick Turner

datwet3@yahoo.com

2 comments

• 0
  
  Geni Support Team December 16, 2020 19:50

  Can you please send a screenshot of the tree? Please also let us know what browser/version you are using.

• 0
  
  Geni Support Team January 14, 2021 18:28

  Hi William,

  If you are using Safari, can you try these steps to see if it fixes it?

  1. Go to your Preferences in your Safari browser by clicking on "Safari" at the top left of your browser then select "Preferences"
  2. Next click on "Advanced"
  3. If the checkbox for "Never use font sizes smaller than" is checked, then uncheck the box.

  This should adjust the font in the tree view to how it should appear (you might need to refresh the page).