0

[FIXED NOW - Thanks guys!] Unable to do Ancestor Report or Export Gedcom after merging branch into main tree

Stephen Combes

January 20, 2021 11:02

Completed

Follow

4 comments

• 1
  
  Geni Support Team January 20, 2021 19:57

  Hi Stephen, we were unable to reproduce your issue. If you are still experiencing this, can you try to clear your browser cookies and then try again? You can clear your Geni cookies by clicking on this link https://www.geni.com/login/clear_cookies . 

• 1
  
  Geni Support Team January 21, 2021 19:31

  Hi Stephen, we have released a fix to an issue with GEDCOM exports that may be related to what you were experiencing. Can you please try again?

• 0
  
  Stephen Combes January 22, 2021 02:02

  Hi,

  Thank you, that seems to have worked as I have been able to get a full ancestor report. Doesn't seem to have any other issues showing up for me :-)

• 0
  
  Geni Support Team January 22, 2021 18:29

  Great! Thanks for the update.