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Can not add decease information

Israel Bravo

March 27, 2021 09:32

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I am the owner of the person and I can not the decease information.

Due to you recommendations - I can't see the "Action" button !

Where to find it?

1 comment

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  Geni Support Team March 30, 2021 19:14

  Hi Israel, if you do not see the option to edit your relative's profile, then your relative may have claimed their account with their email address. You can report your relative as Deceased via the Actions button on your relative's profile. Go to your relative's profile page and at the top right, click on Actions. You can see the button on the profile page in the image below:

  

  Next click "Report" and select "Deceased" from the dropdown. Leave a short comment and click "Submit."

  Here is our FAQ with screenshots of each step: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-