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Smart Matches suddently appeared for all the siblings

Олег Иванов

June 06, 2021 19:38

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Hi Geni Team,

Can you please check if there's no any new bug in smart matches detection? Suddenly, I have received more than 1000 smart matches during one day. After having a look at these matches - Geni shows all the children of the same parents as matches for their brother/sisters within the same tree (created by me) and it would be very annoying if I would try to remove them manually.

Can the issue be fixed so that all these wrong matches would disappear? I would not expect that this should work like this.

Thanks & regards,

Oleg

2 comments

• 0
  
  Geni Support Team June 07, 2021 22:07

  Hi Oleg, we're working on fixing the tree matches. We'll let you know once we have an update.

• 0
  
  Geni Support Team June 10, 2021 20:28

  Hi Oleg, we have pushed a fix for the incorrect Tree Matches. We are rerunning tree matches on the site, but it may take a while to get through all of them. If you still see a bad tree match, you can try refreshing the match yourself from the profile page by clicking on the refresh icon in the matches module.