The mechanism to upload new docs is not selecting even small-sized items at this time, and such material is important of course as source material to support the profiles. This has been occurring during the last three days. It has occurred on previous occasions and on the last you took steps to correct the problem. I am a subscribed member of MyHeritage, your sister site and have been managing our tree as a Basic Member on Geni. Please do correct this problem Thanks. Alan Walker
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2 comments
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Geni Support Team Hi Alan, can you please try clearing your cookies and then try again? You can clear your Geni cookies by clicking on this link https://www.geni.com/login/clear_cookies
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Geni Support Team Hi Alan, we discovered a bug with uploading PDFs. This has now been fixed. Please let us know if you continue to experience any issues.
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