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"You don't have permission to view this page" & cannot clear inconsistencies "We weren't able to retrieve the data you requested. Please try again later."

Brian Arthur Hill

August 05, 2023 09:02

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The first appears occasionally on profiles I manage, the second on all profiles, so I cannot clear inconsistencies.

6 comments

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  Geni Support Team August 07, 2023 23:55

  Hi Brian, can you please provide the link to a specific example?

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  Brian Arthur Hill August 08, 2023 07:20

  James Blain (example of inconsistencies I cannot clear):-

  https://www.geni.com/people/James-Blain/6000000197003527821

  Zillah Cocksey (example of "You don't have permission to view this page"):-

  https://www.geni.com/people/Zillah-Cocksey/6000000196978000826?through=6000000197003527821

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  Job Waterreus August 08, 2023 22:07

  see also https://www.geni.com/discussions/239865?msg=1647764

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  Geni Support Team August 08, 2023 22:46

  Thanks! We have forwarded this to our engineers and will let you know once we have an update.

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  Geni Support Team August 09, 2023 16:14

  We pushed a fix. Can you please try again?

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  Brian Arthur Hill August 09, 2023 18:03

  Looks like both issues are now fixed - many thanks for your help!