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Error message while accessing any publically available person info

Oleg Barbashov, Ph.D.

August 28, 2023 17:28

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Error

This service is not available in your country. We apologize for the inconvenience. 

3 comments

• 0
  
  Geni Support Team August 28, 2023 18:35

  Hi Oleg, can you please provide the link to a specific example and a screenshot of the error?

• 0
  
  Oleg Barbashov, Ph.D. August 28, 2023 19:07

  Hi!
  
  E.g. https://www.geni.com/search?search_type=people&names=Ivan+the+Terrible (I have checked first two items)

  Thanks.

  

  

• 0
  
  Geni Support Team August 28, 2023 21:42

  Thanks. It appears you are trying to access a profile from the search results. As a reminder, full access to our search engine is a Pro feature. Unfortunately, we are currently unable to accept payment from users in Russia. We apologize for the inconvenience.

  You can still view public profiles for free by going to a profile directly or through Google search results. 

  Here is the profile for Ivan the Terrible: https://www.geni.com/people/Ivan-the-Terrible/361294506280011622