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charging

Diana Groó

September 03, 2023 20:31

Answered

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Hi  I m a basic user and I was charged with 151, 64 USD

why?

Best

Diana

 

 

1 comment

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  Geni Support Team September 06, 2023 20:34

  Hi Diana, it appears you have a duplicate account. Please log out of your current account and log back in with the correct email address and password for your Pro subscription. If you continue to have trouble accessing your account, please email us at subscriptions@geni.com .