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Smart Matches™

Paul Elsinga

November 13, 2023 17:03

Completed

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The "Smart Matches™" are not down loading on Geni.com for the last 5 days. Please correct this problem.

4 comments

• 0
  
  Geni Support Team November 13, 2023 17:44

  Hi Paul, this issue has been forwarded to our engineers. We'll let you know once we have an update.

• 0
  
  Bernard Joseph Albanese November 15, 2023 21:09

  does "Planned" mean you have a plan to fix it?

• 0
  
  Geni Support Team November 15, 2023 21:57

  We're working with the MyHeritage team to resolve the issue. We'll let you know once we have an update.

• 0
  
  Geni Support Team November 17, 2023 17:07

  Hi all, this issue has been fixed.