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"De 2 sista gångerna jag försökt logga in, har mitt lösenord blivit ändrat. så jag har fått byta lösenord 2 ggr senast för ngr minuter sedan. Vad har hänt?"

Eva Lange

December 12, 2023 07:29

None

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3 comments

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  Geni Support Team December 12, 2023 23:31

  Hi Eva, can you please clarify your issue? Did you receive the message that your password expired more than once?

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  Eva Lange December 13, 2023 07:35

  1. Someone, but not me have changed the password twice. When I tried to log in I had to ask for a new password both times, in a couple of days.

  2.  Yes. Twice.

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  Geni Support Team December 14, 2023 00:17

  Are you still receiving the message that your password is expired?

  Since we are now enforcing minimum password strength requirements, we are asking all users to reset their password. But you should only be asked once to reset your password.