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A VERY ANNOYING PROBLEM: I have another Geni account and forgot my password. The big problem is, the email address I linked that Geni account to no longer exists!! (MSN deleted it because of one year of inactivity)

Festim Malaj

August 02, 2012 17:39

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How can I get that Geni account back? If I cant, how can I ask someone from Geni to delete that older account? ITS USELESS, I CANT ACCESS IT. 

 

THANKS ALL

1 comment

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  Geni Support Team September 27, 2012 20:19

  Hello Festim:

  Please see the following link from our F.A.Q. section for assistance: 

  http://help.geni.com/entries/515502-how-do-i-update-the-email-address-on-my-geni-account-if-i-no-longer-have-access-to-that-email-addres