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how do I change my password

Carol Ann Walker

August 10, 2014 16:51

Answered

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5 comments

• 0
  
  Eldon Clark (Geni volunteer curator) August 12, 2014 11:44

  Go to your account settings.

• 0
  
  Sandeep Hardas June 14, 2016 05:24

  To change passwords it asks for current password and new password.

  I want to change because I don't remember the current password. Without that I cannot create a new password.

  What to do now?

• 0
  
  Muammar Ghadafi ISHAK June 14, 2016 08:55

  Try this. It will try to send the information to your email. I have never try this while I'm still login in Geni, usually when I was already log out. If you afraid to lose your current log in, try it on a different browser or computer.

  https://www.geni.com/login/send_password

• 0
  
  frank addvensky May 05, 2023 07:17

  I tried to sign in and clicked on "Forgot Password"  Geni kindly sent me a link to my email and I clicked on it. However, there is a hidden password already typed in and no matter what I do I cannot get rid of it. I backspace it, delete it, cut it as if I was going to paste it, etc but as soon as I go back to the password input--it automatically generates the other password?

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  Job Waterreus May 05, 2023 09:59

  Try contacting Geni by mail (see https://help.geni.com/hc/en-us/articles/229702807-Lost-Password for the email address)