2

Unable to upgrade

Nancy Elizabeth Schumacher

May 07, 2012 01:41

Completed

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I tried to upgrade today and nothing happens. nothing shows up other than the three choices

8 comments

• 0
  
  Nancy Elizabeth Schumacher May 11, 2012 19:42

  Still unable to upgrade. Need help. Is there anyone who can help?

• 0
  
  Nancy Elizabeth Schumacher May 11, 2012 19:43

  Is there anyone other than the people who suppose to have a customer service dept that can help

   

   

• 0
  
  Selma Enns June 30, 2012 22:53

  Unable to upgrade! need help! June 30/12

  Only three choices given, but nothing changes.

  Selma Enns

• 0
  
  José Ignacio Romero-Díaz February 07, 2013 10:14

  Help, ¿Cómo hago para cargar mi árbol que tengo hecho en sistema de los mormones?

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  Permanently deleted user July 02, 2013 21:39

  Hi Nancy, Selma, José,

  I'm reviewing older bug reports, and wanted to make sure that your upgrade request has been completed.  Please let me know if you are still experiencing any issues. 

  Thanks,

  Alex

• 0
  
  Kayla Kittleson January 11, 2020 00:29

  will not let me upgrade

   

• 0
  
  Christina Segerström July 08, 2023 07:28

  Trying to upgrade but your answer is too many credit cards? I want to pay with the same credit card as I have done before.

  Regards Christina Segerström

   

• 0
  
  Geni Support Team July 10, 2023 19:00

  Hi Christina, I see you were able to upgrade your account. If you have any questions about your subscription, please email us directly at subscriptions@geni.com .