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My tree disappeared

Joao Paulo Reis Velloso Filho

July 10, 2013 16:42

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Good afternoon,

I was adding persons to my tree and suddenly it all disappeared. Now it says that i only have 1 person in my tree. 

What can i do? I lost everything? I had almost 200 people in it.  

3 comments

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  Bjørn P. Brox July 10, 2013 16:55

  Quite simple, - you have two accounts, and you logged into the empty one you created in January instead of the one in March.

  Log out and try another email you use, but before doing that you should approve this merge request to merge the two accounts: http://www.geni.com/merge/compare/6000000020077582113?to=6000000020026542311

• 0
  
  Bjørn P. Brox July 10, 2013 16:59

  Solved...

• 0
  
  Joao Paulo Reis Velloso Filho July 10, 2013 17:03

  Thank you very much, i just found my tree!!!!