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I can't upgrade

Nick Simonton

September 09, 2013 15:22

Completed

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Each time I try to upgrade it says it can't find the "first trial period" -- and that's all I'm left with. Then it cancels the upgrade.

2 comments

• 0
  
  Jeff, Geni Curator September 09, 2013 16:41

  You may want to email subscriptions@geni.com

• 0
  
  Geni Support Team December 31, 2013 21:41

  Hi Nick,

  Thank you for your report. This issue was linked with PayPal and has been fixed, you should now be able to upgrade using PayPal.