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Bug Report

Valdemar Karlsen

January 09, 2013 14:05

Completed

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I'm not able to view "the three". response is that the three have bugs. Can you please look into this and being helpful to fix this ptoblem?

3 comments

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  Michal April 12, 2013 04:58

  I have tried 3 times, two days in a row to upgrade and am unable to upgrade! Fix your system - I'm told you are having technical difficulties sometimes and other times the transaction has not been accepted. Has it not been accepted because of technical difficulties?

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  Michal April 12, 2013 04:59

  When I click on Submit a Ticket for specific help, I am sent to the upgrade page that still does not upgrade me!

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  Geni Support Team April 18, 2013 16:51

  Hello Valdemar:

  We had assisted you back in January with the help ticket that you had submitted, if you are still needing assistance please submit a new help ticket. Thank you.

  Hello Michal:

  I have responded to your help request email you had sent.

  For future reference for other users with subscription inquiries, please see the following link: http://help.geni.com/entries/21135687-How-do-I-contact-Geni-about-my-subscription- . Thank you.