Dear sir,
Almost a week pass away, and the gedcom export request doesn't arrive in my gmail yet(I've checked at the spam also).
After few days - I also try to request it again, and again(3 times).. and nothing happens.
~ Almog Baku <almog.baku@gmail.com>
That's weird.. Never seen a problem with the GEDCOM download. It usually lists the export status on the home page. Maybe that would give you the download link.
Make sure in Account Settings for Notifications it does not have a check in front of "Unsubscribe me from all Geni emails". The notification is a Geni email, and if your Account says do not send emails, Geni will not send it.
Jeff - actually, I have never seen the Export Status on My Home Page (neither from Basic Account, nor from my Pro one). [unless, possibly, I clicked on it in my e-mail, but hadn't logged in; then logged in?] Is this something special for Curators, or how does one see it?
thanks Lo! it seems that you right- I enable again the subscribe option.. I'll check it out again now :)
And Yep! Lo right! the problem was the subscribe..
BTW, Thanks Lo!