Chrome Crashes During Face Identification

David Wilfred JACOBOWITZ

March 13, 2013 22:28

Completed

When I Identify a person by drawing a rectangle around the face and then adjust the box and click Done Identifying, I often get an error message (attached) and Chrome has to be Force Quit. This happens at various times of day, but sometimes it doesn't happen even if I identify several faces in the same photo.

Chrome Version 25.0.1364.172 on Mac OS X build 11G63.

David

Geni_Chrome_Identify_Crash.tiff

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3 comments

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David Wilfred JACOBOWITZ March 14, 2013 00:00

It also crashes with Safari. Must be on your end. -- David

Geni_Crash_Safari.tiff

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Geni Support Team March 15, 2013 20:30

Hello David:

Please try identifying people again on your photos as I was unable to replicate the issue.

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David Wilfred JACOBOWITZ March 15, 2013 21:57

I tried again and got 2 successes before another crash on a just-uploaded small photo.

David

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