Your system allows users to put e-mail addresses into your system without any confirmation. Therefore I am getting notifications from your system that I did not want or ask for. This violates the US and EU privacy laws. You need to fix this. I would report this on a trouble ticket, but it is not possible without joining your system.
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9 comments
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Eric Randol Schoenberg, Geni Curator What specific privacy laws are you referring to? I am not aware of any laws concerning this aspect of Geni.
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Jeff, Geni Curator I don't think it sends you notifications until you sign using that account. You can turn off notifications here: http://www.geni.com/account_settings/notifications
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Bjørn P. Brox Secondly: On every mail you get from Geni there are clear instructions on how to stop them
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Thím Út (Vân) I turned them off. Initially, though, the system sends you messages until you do sign in and shut them off. "Hey, XXX, your cousin (nephew aunt, etc.) has added you tho the family tree" You get those until you click the unsubscribe link. That is what I am talking about. And I can never use Geni with my own name because you have let someone assign my e-mail address to someone else.
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Jeff, Geni Curator Sorry your family member made an error in assigning the email address to the wrong person. I'd suggest just renaming the profile to the correct name, and adjust the other profile appropriately. If the profile is not you, make it you. Let us know if you need help doing that.. particularly if you're under the wrong parents or something.
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Thím Út (Vân) I have no idea who these people are. They are not a family member. I don't even live in the same country or speak the same language. This was an absolute mistake. I am not the person whose name appears above. And despite opting out of all e-mail, these people can still send me messages (I got one today after completely unsubscribing days ago). No account on any system should ever be opened without an e-mail requiring a verification.
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Thím Út (Vân) Under the FCC’s rules, texts and commercial email messages may be sent to your mobile phone if you previously agreed to receive them. For texts that are commercial, your consent must be in writing (for example, in an email or letter); for non-commercial, informational texts (such as such as those by or on behalf of tax-exempt non-profit organizations, those for political purposes, and other noncommercial purposes, such as school closings) your consent may be oral.
For commercial email, your consent may be oral or written. Senders must tell you the name of the entity that will be sending the messages and, if different, the name of the entity advertising products or services. All commercial email messages sent to you after you’ve given your authorization must allow you to revoke your authorization, or “opt out” of receiving future messages. You must be allowed to opt out the same way you “opted in,” including by dialing a short code. Senders have 10 days to honor requests to opt out.
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Jeff, Geni Curator Geni is sending you a message on behalf of someone else who entered your email. It's an invitation and this is a common practice with such services, but of course, it usually comes from your family - not a stranger. I'm not sure why it didn't ask you to validate that you are the person in that family. That is the validation, so I'm not sure why that didn't happen. I'll make mention of your situation to customer service. I'm thinking you should close the account if it's not you, which would also stop any messages: http://help.geni.com/entries/431678-How-do-I-close-my-account- Perhaps send a message to the person that invited you describing that they entered the wrong email address.
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Charles Edmonds Thim
If someone mistakenly sent you a invitation to a profile you can simply close the account and you will not receive any more messages. The following link will show you how to close your account. http://help.geni.com/entries/431678-How-do-I-close-my-account-
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