0

I cannot unsubscribe from Geni

Ramon Sender

June 15, 2014 20:53

Answered

Follow

Please unsubscribe me from Geni. Because my sister Andrea Sender oined, I cannot delete her, and I have received no acknowledgement from Geni for my attempt to close the account.

2 comments

• 0
  
  Therese Margaret Hendriks January 28, 2021 22:36

  Please unsubscribe me from Geni I no longer wish to continue Thanks

  Therese Hendriks

• 0
  
  Geni Support Team January 28, 2021 23:49

  Hi Therese, if you would like to close your account, you may do so in your account settings under "Close Account."

  If you would like to cancel your Pro subscription, you may do so in your Geni Premium Account settings or by emailing us at subscriptions@geni.com .

  Please see our FAQs:

  How do I close my account? https://help.geni.com/hc/en-us/articles/229704227-How-do-I-close-my-account-

  How do I cancel my premium subscription? https://help.geni.com/hc/en-us/articles/229706147-How-do-I-cancel-my-premium-subscription-