I do not want to purchase this service. I hit the button accidentally. I did not give you any charge account information so I imagine that if I didn't do that, you have nowhere to charge it to me and I am not a member. Thank you.
Date
Votes
3 comments
-
Jeff, Geni Curator Maria, You can close your account here: https://www.geni.com/account_settings/close_account
-
Bodil Elisabet Lampén Helgesson @jeff, Geni Curator - how long will it take before my membership shows that I have paid for a Pro membership? I did that yesterday but it still states Basic. Quite surprising and irritating!
-
Geni Support Team Hi Bodil, your Pro subscription is automatically applied as soon as you upgrade your account. Please email us at subscriptions@geni.com so that we can assist you with your account.
Please sign in to leave a comment.