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CANNOT ACESS RELATIVE PROFILES

Howard Ira Sterling

June 26, 2016 19:37

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CANNOT ACESS RELETIVE PROFILES.  ALL THAT COMES UP IS SIGN UP INFORMATION

2 comments

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  Howard Ira Sterling June 26, 2016 19:43

  CANNOT ACESS RELATIVE'S PROFILES. ONLY BILLING SIGN UP

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  Jeff, Geni Curator June 26, 2016 21:35

  How are you trying to view them? If you navigate your tree, you shouldn't run into any issues, so we'll need to understand how you're seeing the billing screen.  It could happen if you're using the advanced search to find a relative outside of your tree or perhaps if you're clicking on one of the matches (Tree, Smart, or Record).