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Seeing dna matches

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November 01, 2016 21:28

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adding our dna results is a huge step forward, but finding the list of matches is a huge ordeal. I have done it several times to check matches, each time i get lost on the site option to sell me more tests, etc. maybe thats deliberate, but i suggest the site makes it clearer and easier to find our list of  dna matches.

7 comments

• 2
  
  Sue Light December 10, 2016 18:09

  I agree completely! I uploaded my DNA about a month ago. I just got an Email inviting me back to the site to upload my DNA. I thought that maybe the first upload didn't work correctly, so I followed the link to try again. After I set the process in motion, I got a message that I had already uploaded my kit successfully. OK, so I tried to find my matches. . . can't find any link to them. Is this some kind of a joke? Ancestry.com and GEDMatch.com work beautifully, in comparison.

• 1
  
  Cynthia Curtis (Hicks), A183502, US7875087 May 29, 2018 17:37

  I can’t find the View My DNA Matches option 🤔🤨☹️

• 0
  
  Sarah Green May 31, 2018 17:05

  I can’t find mine either. Can anyone give us a clue?

• 0
  
  Lynne Morze-Langan (Lesch) November 11, 2018 07:44

  I totally agree with you all, interesting to note that no one has responded with a solution yet.    

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  Lynne Morze-Langan (Lesch) November 11, 2018 07:46

  Found this link which I will try

  https://help.geni.com/hc/en-us/articles/360010027914-Where-can-I-find-my-DNA-Matches-list-

• 0
  
  Ken Barron January 10, 2020 18:41

  I can no longer find the DNA matches pages either.  I just started a geni pro trial to see if that would help and nada.  The instructions for deleting my gedcom from geni also do not work.  I'm thinking a bunch of idiots bought geni.  Goal is to get people to upload family tree info now.  No thanks!

• -1
  
  Geni Support Team January 10, 2020 23:24

  Hi Ken, all of our DNA features are free. There was no need to upgrade. It seems you closed and deleted your account. We're sorry to see you go. If you had linked your Family Tree DNA account to Geni, you could have easily found your DNA matches through your matches tab or by clicking on the notifications at the top right of the page as explained in our FAQ https://help.geni.com/hc/en-us/articles/360010027914-Where-can-I-find-my-DNA-Matches-list- . 

  To undo an import and delete the profiles added, users simply need to click undo https://help.geni.com/hc/en-us/articles/360018818713-Can-I-undo-a-GEDCOM-import- .