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"X Others" link on Profile Page is not working!

Thomas James Hudson

June 29, 2024 06:05

Completed

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In the Immediate Family section of the Profile Pages, I cannot get the "X Others" link to work. I've tried this on numerous Profile Pages. I rebooted, and refreshed the pages. Neither addressed the problem. Please advise! 

5 comments

• 1
  
  Roslyn Janice Patchi (Roisman) June 30, 2024 15:30

  I have the same issue

• 1
  
  Terence Ian Monk June 30, 2024 15:38

  I have the same issue.

  Also occurs on links in matches when trying to add to a profile.

  Using an M3 iMac. Same issue using either Safari or Chrome browsers

• 0
  
  Geni Support Team July 01, 2024 16:23

  Hi, we are aware of this issue and we're working on a fix. We apologize for the inconvenience and will let you know once we have an update.

• 0
  
  Terence Ian Monk July 02, 2024 04:34

  Thanks for the situation update.

• 0
  
  Geni Support Team July 03, 2024 17:37

  Hi, the "x others" for immediate family should be working now.

  Many thanks for your patience as we worked on resolving this!