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I am 16 but I cant get into my account and am using a new account to submit a report

Mark Reid Mendel

April 20, 2025 21:44

Answered

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I am Mark Mendel and I can't access my account even though I am 16 currently

 

Please help give me access back to my account because I want to buy Geni Pro 

Email for other account: MarkJacobMendel@gmail.com

2 comments

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  Job Waterreus April 21, 2025 10:25

  Please see How do I contact Geni about my subscription?

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  Geni Support Team April 23, 2025 22:59

  Hi Mark, we're sorry for the troubles. Please note that the minimum user age for your state is now 18.