Hi, I've my husband's FTDNA Y-DNA haplogroup linked to my Geni profile. I have tried everything to get rid of it, discnnecting, connecting again etc. Please help.
3 comments
-
Kristal Kerkondis Contact GENI immediately and report this. You're, unfortunately ongoing to need expert assistance to remove any pathway created by whoever hacked you. My GENI acct was hacked by a Korean, Filipino and he posted it on my GENI home page what he's done. The bastard lives in KOREA, supposedly and I'm just going to shut down my entire page,if I can. He has listed us all as deceased and my sister who has a male name is now listed asa male!! . SHE'S MORTIFIED!!!
-
Geni Support Team Hi Marja, currently you do not have any Y-DNA results linked to your Geni profile. It seems you were able to unlink your husband's DNA.
Please note that this typically occurs because users accidentally link the wrong FTDNA kit to the Geni profile. For future reference, the easiest way to fix this is to delete the linked DNA and then re-link it to the correct profile. It's best to log out of Family Tree DNA before re-linking, to ensure that you will link the correct kit.
See our FAQ for more information: https://help.geni.com/hc/en-us/articles/229707747-What-if-I-ve-linked-a-Family-Tree-DNA-kit-to-the-wrong-profile
-
Geni Support Team Kristal, your issue is not related to the original posting. Please email us at misconduct@geni.com and our customer service team can help investigate your issue.