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Getting an unexpected error

Виктория Михайловна Пузанова

May 26, 2025 17:13

Completed

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Hello!

I have invited revatives via their Gmail account, but they get 'Unexpected error' all the time and below 'try again later'

4 comments

• 1
  
  Geni Support Team May 28, 2025 23:55

  Hi, can you provide the link to their profile so that we can look into this?

• 0
  
  Stacy Bornzin August 02, 2025 20:39

  Hello! We have the same error. Here's my relative profile https://www.geni.com/people/%D0%95%D0%BA%D0%B0%D1%82%D0%B5%D1%80%D0%B8%D0%BD%D0%B0/6000000220272178865 

• 0
  
  Geni Support Team August 06, 2025 19:06

  Hi Stacy, I see that your relative recently logged into their account. Are they still experiencing this issue?

• 0
  
  Stacy Bornzin August 12, 2025 06:02

  Nope. No more. Thanks!