Before I am able to view any person on Geni I have to complete a Captcha, I have used this website for years and I have never had an issue with frequent Captchas. This problem started a few days ago and it now requires me to complete the Captcha every time I try to view a person on Geni, even if they are back-to-back attempts.
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8 comments
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Geni Support Team Hi Horace, thanks for your report. We are looking into this issue and will let you know once we have an update.
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Geni Support Team Hi Horace, we made a fix. Can you please let us know if you are still seeing this?
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Horace Lewis Pittsley, III Your fix worked. Thank you for your quick response. In the future I will look to you for help if needed. A BIG THANK YOU Horace
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Shaya Pearl I am experiencing the same problem.
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Geni Support Team Hi Shaya, if you are still getting the security check, can you let us know on what page?
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Shaya Pearl On every person page, as well as on all the relationship dropdowns, search results, and the actions dropdowns.
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Geni Support Team Thanks for the additional information. We are looking into this further and will let you know once we have an update.
We're very sorry for the inconvenience this has caused.
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Geni Support Team Hi Shaya, we made a fix. Can you please try again and let us know if you still experience the same issue?
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