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Changing Credit Card

Maureen Duffy

October 05, 2025 19:49

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Wanted to take advantage of the upgrade to Geni Pro but cannot delete old credit card or add a new card.

2 comments

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  Geni Support Team October 06, 2025 18:30

  Hi Maureen, can you please let us know what happens when you try to remove the old credit card? Do you receive an error message?

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  Geni Support Team October 07, 2025 21:03

  Hi Maureen, we fixed a styling issue on the upgrade page that may have also fixed the issue with the new credit card number field not showing. Can you please try again?